We offer Free & Discreet shipping with the tracking numbers on all orders. However, due to import laws, we do not ship to the following destinations: Islamic countries, India, Indonesia, Africa, Mexico, or Brazil.

Processing & Delivery Times

USA/EU In-Stock Torso Sex Dolls: 12-24 Hours processing time + 2-5 Days Shipping Time.

Non-Stock Torso Dolls/Toys: 3-5 Days Processing time + Shipping Time (Depends on your location)

For non-stock torsos or sex toys, they will be produced and shipped directly from our China factory.

7-12 business days
7-15 business days
7-15 business days
New Zealand
7-15 business days
7-15 business days
United Kingdom
7-12 business days

This is an approximate time. Exceptions may apply to silicone dolls and robot dolls. Other exceptions may extend this time frame (like a Chinese holiday, snowstorm, rainstorm, COVID-19, etc.)

Tracking Number

We will send you a tracking number to your email after the package has been shipped. Please keep an eye on your order tracking in case something goes wrong with it before it is delivered(eg, suspending tracking, missing item, etc.) till it is delivered.

Track your order as follow:

International Express – FedEx: https://www.fedex.com

International Express – UPS: https://www.ups.com

With providing the most effective solution as our goal, if you have any problems, please email us at [email protected].

In order to solve your customs clearance troubles, we chartered a plane to send your package to the United States. Please note that no tracking information will be updated until customs clearance is complete. It will take around 5-8 working days to arrive in your country and clear customs. Please wait patiently.

After completing customs clearance for your package, we will hand over your package to FedEx and they will deliver it to you. Also, FedEx will update the tracking information for your package. Please keep a close eye on your package tracking in case something goes wrong (e.g., suspension of tracking, lost items, etc.) until it is delivered.

Discreet Packaging – 100% Secure and private

The torso doll will be packed in a plain carton box. There will be no information that indicates that it’s a sex toy. Be aware, that Customs Agents may open your package for inspection and to determine import taxes for customers(excluding the USA). 

If you have any problem with your order, please call us via live chat, or phone, or send an email to [email protected].

shipping information rosemarytorso